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Security and Privacy Policy Effective Date: January 5, 2015

Your privacy is extremely important to Charitybuzz. We have developed a Privacy Policy that covers how we collect, use, disclose, transfer, and store your information on this website Please take a moment to familiarize yourself with our privacy practices and if you have any questions please direct them to

Charitybuzz has received TRUSTe's Privacy Seal signifying that this privacy statement and our practices have been reviewed for compliance with the TRUSTe program viewable on the validation page available by clicking the TRUSTe seal. The TRUSTe program covers only information that is collected through this Web site,

If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact TRUSTe here.


Personal Information (PI) is data that can be used to uniquely identify or contact a single person.

You may be asked to provide your personal information anytime you are in contact with Charitybuzz. Our company may share this personal information with affiliate or partnering non profits and corporations consistent with this Privacy Policy. Charitybuzz may also combine it with other information to provide and improve our products, advertisement services, content and customer service.

Here are some examples of the types of personal information Charitybuzz may collect and how we may use it.


  • When you create a Charitybuzz account, register your credit card, apply for, purchase a product, register for an email newsletter at the website, we may collect a variety of information, including your name, mailing address, phone number, email address, contact preferences, and credit card information.
  • When you share your content with family and friends using Charitybuzz products, send gift certificates and products, or invite others to join you on Charitybuzz, Charitybuzz may collect the information you provide about those people such as name, mailing address, email address, and phone number. Email addresses will be collected via forms on; any other information will be collected via an offline manner. This information is only used to redeem auction lots and is then disposed of, beyond financial and shipping record keeping.
  • In the US we may ask for your Social Security number (SSN) but only in limited circumstances such as when setting up a background check for the high profile celebrity experiences when determining and ensuring safety of our partnering celebrities. We do not store this information in our system but we may share this information with your written permit with a certified third party completing the background check. This information will be collected in an offline manner.


  • The personal information we collect allows us to keep you posted on Charitybuzz's latest product announcements, software updates, and upcoming events. It also helps us to improve our services, content, and advertising.
  • From time to time, we may use your personal information to send important notices, such as communications about purchases and changes to our terms, conditions, and policies. Because this information is important to your interaction with Charitybuzz, you may not opt out of receiving these communications.
  • We may also use personal information for internal purposes such as auditing, data analysis, and research to improve Charitybuzz's products, services, and customer communications.


We also collect non-personal information − data in a form that does not permit direct association with any specific individual. We may collect, use, transfer, and disclose non-personal information for any purpose. The following are some examples of non-personal information that we collect and how we may use it:

  • We may collect information such as occupation, language, zip code, area code, unique device identifier, location, and the time zone where Charitybuzz services are used so that we can better understand customer needs, assist celebrities and improve our products, services, and advertising.

If we do combine non-personal information with personal information the combined information will be treated as personal information for as long as it remains combined.


Technologies such as: cookies, beacons, tags and scripts are used by Charitybuzz and our partners [marketing partners], affiliates, or analytics or service providers. These technologies are used in analyzing trends, administering the site, tracking users’ movements around the site and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual as well as aggregated basis.

We use Cookies to help us understand user behavior, tell us which parts of our website people have visited, and facilitate and measure the effectiveness of advertisements and web searches. Users can control the use of cookies at the individual browser level. If you reject cookies, you may still use our site, but your ability to use some features or areas of our site may be limited.

As is true of most web sites, we gather certain information automatically and store it in log files. This information may include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and/or clickstream data.

We do not link this automatically collected data to other information we collect about you.

We use Local Storage Objects (LSOs) such as HTML5 to store your preferences such as volume control or high game score, etc. Third parties with whom we partner to provide certain features on our site or to display advertising based upon your Web browsing activity use LSOs such as HTML 5 or Flash to collect and store information. To learn how to manage privacy and storage settings for Flash cookies click here:

We partner with a third party to either display advertising on our Web site or to manage our advertising on other sites. Our third party partner may use technologies such as cookies to gather information about your activities on this site and other sites in order to provide you advertising based upon your browsing activities and interests. If you wish to not have this information used for the purpose of serving you interest-based ads, you may opt-out by clicking here (or if located in the European Union click here) Please note this does not opt you out of being served ads. You will continue to receive generic ads.


At times Charitybuzz may make certain personal information available to strategic partners that work with Charitybuzz to provide products and services, or that help Charitybuzz market to customers. Charitybuzz shares personal information with companies who provide services such as information processing, shipping, fulfilling customer orders, delivering products to you, managing and enhancing customer data, providing customer service, assessing your interest in our products and services, and conducting customer research or satisfaction surveys. These companies are obligated to protect your information and may be located wherever Charitybuzz operates. We will share your personal information with third parties only in the ways that are described in this privacy statement. We do not sell your personal information to third parties.


It may be necessary − by law, legal process, litigation, and/or requests from public and governmental authorities within or outside your country of residence − for Charitybuzz to disclose your personal information. We may also disclose information about you if we determine that for purposes of national security, law enforcement, or other issues of public importance, disclosure is necessary or appropriate.

We may also disclose information about you if we determine that disclosure is reasonably necessary to enforce our user agreement or protect our operations or users. Additionally, in the event of a reorganization, merger, or sale we may transfer any and all personal information we collect to the relevant third party.


Charitybuzz takes precautions — including administrative, technical, and physical measures — to safeguard your personal information against loss, theft, and misuse, as well as against unauthorized access, disclosure, alteration, and destruction.

Charitybuzz online services such as the online auctions and Charitybuzz The Goods store utilize Secure Socket Layer (SSL) encryption on all web pages where personal information is collected. To make purchases from these services, you must use an SSL-enabled browser such as Safari, Firefox, or Internet Explorer. Doing so protects the confidentiality of your personal information while it's transmitted over the Internet.


Charitybuzz makes it easy for you to keep your personal information accurate, complete, and up to date. We will retain your personal information for the period necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.


You can help ensure that your contact information and preferences are accurate, complete, and up to date by logging in to your account at and click on the account login. For other personal information, we make good faith efforts to provide you with access so you can request that we correct the data if it is inaccurate or delete the data if Charitybuzz is not required to retain it by law or for legitimate business purposes. We may decline to process requests that are unreasonably repetitive, require disproportionate technical effort, jeopardize the privacy of others, are extremely impractical, or for which access is not otherwise required by local law. Access, correction, or deletion requests can be made directly via email to We will respond to your request to access within 30 days.


We do not knowingly collect personal information from children under 16. If we learn that we have collected the personal information of a child under 16 year of age we will take steps to delete the information as soon as possible.

SECURITY is a Thawte® secured website and uses a Thawte® SSL Certificate for encryption. Customer data is securely transmitted by to non-affiliated third-parties as permitted by this privacy policy or by law and to service providers through a combination of encryption techniques and other privacy protection measures. Selected NPI submitted through the website such as your debit or credit card numbers, expiration dates are encrypted for security reasons. Charitybuzz also maintains and enforces strict internal policies to protect NPPI from unauthorized access by employees or third-parties.


To provide location-based services on Charitybuzz products, Charitybuzz and our partners and licensees may collect, use, and share precise location data, including the real-time geographic location of your Charitybuzz computer or device. This location data is collected anonymously in a form that does not personally identify you and is used by Charitybuzz and our partners and licensees to provide and improve location-based products and services. For example, we may share geographic location with application providers when you opt in to their location services.


Charitybuzz websites, products, applications, and services may contain links to third-party websites, products, and services. Our products and services may also use or offer products or services from third parties − for example, a third-party iPhone app. Information collected by third parties, which may include such things as location data or contact details, is governed by their privacy practices. We encourage you to learn about the privacy practices of those third parties.


If you wish to subscribe to our newsletter(s), we will use your name and email address to send the newsletter to you. Out of respect for your privacy, you may choose to stop receiving our newsletter or marketing emails by following the unsubscribe instructions included in these emails, accessing the email preferences in your account settings page or you can contact us at


Our website includes Widgets, which are interactive mini-programs that run on our site to provide specific services from another company (e.g. displaying the news, opinions, music, etc). Personal information, such as your email address, may be collected through the Widget. Cookies may also be set by the Widget to enable it to function properly. Information collected by this Widget is governed by the privacy policy of the company that created it.


You can log in to our site using sign-in services such as Facebook Connect or an Open ID provider. These services will authenticate your identity and provide you the option to share certain personal information with us such as your name and email address to pre-populate our sign up form. Services like Facebook Connect give you the option to post information about your activities on this website to your profile page to share with others within your network.


We post customer testimonials/comments/reviews on our website which may con tain personal information. We do obtain the customer's consent via email prior to posting the testimonial to post their name along with their testimonial. If a customer wishes to update or delete your testimonial, they can contact us at


If you use our blog on this website, you should be aware that any personal information you submit there can be read, collected, or used by other users of these forums, and could be used to send you unsolicited messages. We are not responsible for the personal information you choose to submit in these forums. You can request the removal of your personal information from our blog or community forum, by contacting us at In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.


Information you provide may be transferred or accessed by entities around the world as described in this Privacy Policy. Charitybuzz abides by the international credit card merchant laws and complies with the U.S. – E.U. Safe Harbor framework and the U.S. - Swiss Safe Harbor framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of data from the European Union and Switzerland respectively. Charitybuzz has certified that it adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement. Information regarding the both the E.U. and Swiss Safe Harbor Frameworks can be found at:


To make sure your personal information is secure, we communicate our privacy and security guidelines to Charitybuzz employees and strictly enforce privacy safeguards within the company.


We may update this privacy statement to reflect changes to our information practices. If we make any material changes we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this Site prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.


If you have questions or concerns regarding Charitybuzz's Privacy Policy or data processing, please contact us at 437 Fifth Avenue, 11th Floor New York, NY 10016, email us at, or you can call us at (212)243-3900.

Please click here for fax and postal mail information. TRUSTe's Dispute Resolution process is only available in English.